e-Strider Pro

Health benefits

LOW JOINT IMPACT
BURNS CALORIES
CARDIOVASCULAR CONDITIONING
BUILDS MUSCLE
WEIGHT BEARING
NATURAL UPRIGHT POSTURE
HAVE FUN OUTDOORS
GREEN TRANSPORTATION
RELIEVES STRESS & ANXIETY

Striding is Climate Action

Striding is Climate Action

Proud to partner with One Tree Planted

Proud to partner with One Tree Planted

Trees help clean the air we breathe, filter the water we drink and provide habitat to over 80% of the world's terrestrial biodiversity.

Forests provide jobs to over 1.6 billion people, absorb harmful carbon from the atmosphere, and are key ingredients in 25% of all medicines.

StreetStrider is proud to partner with One Tree Planted, an environmental non-profit organization dedicated to making it easier for individuals and businesses to give back to the environment, create a healthier climate, protect biodiversity, and help reforestation efforts around the world.

Trees help clean the air we breathe, filter the water we drink and provide habitat to over 80% of the world's terrestrial biodiversity.

Forests provide jobs to over 1.6 billion people, absorb harmful carbon from the atmosphere, and are key ingredients in 25% of all medicines.

StreetStrider is proud to partner with One Tree Planted, an environmental non-profit organization dedicated to making it easier for individuals and businesses to give back to the environment, create a healthier climate, protect biodiversity, and help reforestation efforts around the world.

“Our findings show that the StreetStrider provides a more effective cardiovascular workout than a traditional elliptical machine, and consumers can rest assured that the product delivers.”

Chief Science Officer, Cedric Bryant, PhD
American Council on Exercise

Warranty Information

The specific warranty covering your StreetStrider is governed by the law of the country where it was purchased and only applies to mobile ellipticals purchased from an authorized StreetStrider dealer PAPAS OÜ Estonia reg/nr:12011411.

Frames (frame, Strider soleplates, Strider handlebars) StreetStrider frames are warranted by StreetStrider, 16331 Gothard Street, Suite C, Huntington Beach, CA 92647, against defects in materials and/or workmanship for a period of two years from the date of purchase, from the date of receipt.

Components Components are warranted by their original manufacturer and not by StreetStrider International LLC. Shimano internal gear hubs are covered by a 2-year warranty according to the Shimano warranty: http://bike.shimano.com/content/sac-bike/en/home/news-and-info/warranty.html. The Hartmann chainless hub comes with a one year warranty as per the Sunrace Sturmey Archer Warranty: http://sunrace.com/contact_warranty.asp. Joint bearings, drive parts, frame mounts and finishes (paint and decals) are warranted against defects in materials and/or workmanship for one year and according to individual component manufacturers from the date of original retail sale.

Limited Warranty Terms:

This limited warranty is not intended to imply that the StreetStrider is indestructible or will last forever. This means that the terms of the limited warranty apply to the StreetStrider.

This limited warranty applies only to the original owner of the StreetStrider and is not transferable to subsequent owners.

This limited warranty applies only to StreetStriders that have been assembled in full accordance with the instructions in this owner’s manual.

Damages resulting from normal wear and tear, including the use of other moving parts of the tyre, are not compensated. Time wear is a normal wear and tear symptom of the frame during normal use. This is normal wear and tear and it is the owner’s responsibility to check their StreetStrider regularly.

The Limited Warranty is void if the user of the StreetStrider abuses, neglects, improperly repairs and maintains it, changes its shape or form, gets into an accident or in any other unusual way, uses it in an excessive and improper manner, uses it for purposes other than its intended use, and does not treat the product with good stewardship – determined by the Company at its sole discretion.

Personal injury, malfunction, loss or damage to the StreetStrider, abuse, neglect, normal wear and tear including wear and tear over time, improper use or maintenance by anyone other than an authorized StreetStrider dealer, or use of parts contrary to the StreetStrider’s original intended use. As resold, it is not covered by the warranty. In no event shall the Company be liable for any incidental or consequential damages arising from the improper use and/or failure of StreetStrider.

To qualify for warranty claims, the StreetStrider must be brought to an authorized StreetStrider dealer in the same continent where the mobile elliptical was purchased. The StreetStrider must be in assembled condition and accompanied by the StreetStrider’s original dated sales receipt. Be sure to keep the receipt in a safe place.

All warranty service labor and shipping charges are the responsibility of the StreetStrider owner.

During the term of this limited warranty, the Company will repair any defective frame or component or, at our option, replace any defective frame or component with the same or the most comparable model or component then available.

THIS IS THE ONLY REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE EXCLUDED ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL OR PUNITIVE DAMAGES.

THIS IS THE SOLE WARRANTY PROVIDED BY STREETSTRIDER FOR ITS FRAMES AND COMPONENTS AND THERE ARE NO WARRANTIES EXTENDING BEYOND THE DESCRIPTION HEREIN. ALL WARRANTIES THAT MAY OTHERWISE IMPLIED BY LAW, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.

Please refer to the documentation that came with your StreetStrider for any additional restrictions that may apply.

NOTE. StreetStriding is a potentially dangerous activity, just like cycling. The User understands that StreetStriding can be dangerous even under normal conditions and accepts full responsibility for any injury, accident or death to the User or other StreetStrider users that may result from the use of the StreetStrider. The User assumes the risk of injury, damage to or failure of the StreetStrider, and any other loss when the StreetStrider is used in any competitive event, including racing, ramp jumping, stunt driving or similar activities, or in training for such competitive activities or events. . This StreetStrider is not manufactured, marketed, designed or intended to be modified in any way or at any time for use in the following ways: stunt driving, curb jumping, jumping or similar off-road activities,

Use of StreetStrider in one or similar manner automatically voids StreetStrider’s limited warranty. The Company, its distributors, affiliates, or agents shall not be liable for any damages, malfunctions, including personal injury arising out of this warranty or under the law or common law of any state or acquired state, or otherwise arising out of such use and/or modification.

This limited warranty creates specific legal rights and obligations for the consumer. The consumer may also have other legal rights that are regulated differently in each consumer’s home country or in the European Union. Some states do not allow the exclusion or limitation of incidental or consequential damages or warranties, so the above limitations or exclusions may not apply to you. If a court of competent jurisdiction decides that a particular provision of this Limited Warranty is invalid, such decision will not affect any other provision of this Limited Warranty and all other provisions will remain in effect.

NOTE: Company policy is continuous development and improvement. Accordingly, we reserve the right to change or modify or discontinue the specifications in this publication without notice.

Return Policy

We’re sure you’ll love the StreetStrider elliptical experience, but to make sure, all new StreetStriders come with a 14-day product trial period. If for any reason you are not completely satisfied with your StreetStrider, please follow the process below to initiate a return. Your refund will consist of your cost less a 10% restocking fee, any service charges, and you are responsible for the return.

If you are not completely satisfied with your StreetStrider, please email: support@streetstrider.eu, as we want to help you have the most satisfying experience possible.

However, if you want to return your StreetStrider, write to: support@streetstrider.eu

Order number is required to begin the return process. Without an order number, there is no possibility to return the product and they will not be credited.

Upon receipt of an order number, your returned product must be received no later than two (2) weeks after receipt of the order number.

The process

To return a StreetStrider product, follow these 4 steps:

Repackage the product. Products and all accessories and materials must be returned undamaged in their original packaging. StreetStrider products and materials must be packed in the original packaging with the parts disassembled and assembled. Make sure everything is padded and secured. Care must be taken during return to avoid damage. ADDITIONAL REPAIR FEE WILL BE INCLUDED DURING THE RETURN OF DAMAGE. To avoid an additional repair fee and to ensure a proper return of the StreetStrider, we recommend that you repackage it exactly as it was packaged when it arrived. WATCH THIS 3 PART VIDEO TO REPACK THE 3i AND 7i.

Display the order number on the box and address label. Returns will not be accepted without an order number clearly displayed on the box. Products returned without an order number will not be refunded or credited.

Send the package to:

StreetStrider

Attention: Returns Department

Estonia Tartumaa Luunja vald Veibri küla

Järveoja põik 3 post code: 62202

You are responsible for the cost of returning the StreetStrider product to the Company, plus a 10% restocking fee for all returned items.

Send an email to support@streetstrider.eu with the tracking information for the returned goods

Refund

Upon receipt of the returned product, the Company will refund you the full amount less:

  1. All costs of shipping the product to you;
  2. 10% Restocking Fee – The Company may charge an additional repair fee if the product is returned in a damaged condition; and
  3. Any service charge including White Glove service.

You can get a refund within 30 days of receiving the returned product.

Order Cancellation Policy

After placing an order, it may be possible to cancel your order by writing to us at support@streetstrider.eu and writing the subject order and its order number: and the additional sentence the statement of the wish to cancel the order. However, if your order has been allocated stock, we cannot guarantee that the order will not be dispatched. Once your order has shipped, you must return any unwanted items in accordance with our returns policy.

Refused Delivery Policy

All StreetStrider orders require a signature and failure to accept delivery will result in our return policy.

Damages during delivery

If your StreetStrider product is delivered to you in damaged condition due to faulty shipping, you should take a photo of the damaged packaging and call for return instructions

StreetStrider at +372 52 39 313 or send an e-mail to support@streetstrider.eu

You should also immediately notify the shipping company with the status of the courier.

Photos documenting the damage are required.

Enters into force on 01.05.2024

Bring the StreetStrider Home Today

Indoor + Outdoor Elliptical

The Indoor Trainer Stand turns your StreetStrider into a stationary elliptical. You get a full-body, low-impact workout in the comfort of your own home.
Shop now

Free Shipping ($199 Value)

All StreetStrider orders within our standard delivery area ship for free ($199 value). White Glove Service assembly is available at checkout for an additional cost.
Learn more

30-Day Satisfaction Guarantee

We’re confident you’ll love the StreetStrider outdoor elliptical experience, but just to make sure, you have 30 days to try it out.
Learn more

We're Here To Help

If questions arise, our friendly and knowledgeable StreetStrider support team is just a phone call or email away.
Contact us